Rort – a New Zealand/Australian slang term for “a
dishonest scheme” or “to take unfair advantage of something”.
About twenty years ago when I visited the US on business, I began to use
rental cars to get myself about and have continued to do so since then, for
business or pleasure. I like driving in the USA (even though they drive on the
wrong side of the road) and there are some places you just need to have a
vehicle to get where you want. In the early days, I didn’t take much notice of
the insurance requirements for rental cars, as the Company was paying and it
was just another expense. The terminology used by Rental Companies I found
confusing and varied from company to company and I had also thought that it was
covered by my travel insurance. This misconception was dispelled in the early
90’s when I discovered that not only did travel insurance NOT cover for damage
to a rental vehicle (it only covers any excess or deductibles), the public
liability cover was also specifically excluded with relation to rental cars,
which is how it still is today. My recollection is that back then there were
State requirements for minimum insurance cover for Rental Companies and they
had to provide that. However, rental companies still tried to upsell the
unsuspecting tourist on LDW, CDW, EP, LIS and a million other acronyms that
meant unnecessary insurance. Having said that, I have been there often enough
and have watched enough law dramas on TV over the years to know that it is
folly to drive on US roads without adequate insurance.
When I booked the car in Chicago
online for the boat buying visit last year, there was a mention during the
procedure about “insurance cover” being discussed by the agent when I picked
the car up. When I arrived at the counter I declined the cover offered,
believing that I was covered by minimum State requirements. It was not until
the agent said “so you are fully responsible for any damage to the car or
anyone you hit” that I understood I was pretty much obliged to take the
additional insurance which at $12.50/day for the Collision and $13.99/day for
the Liability, finished up costing more than the car rental!
To avoid being caught like this again, and because we will need a rental
car to provision when we return, I have spent the past several weeks thoroughly
researching what the US Rental Car Insurance industry is all about. It is grey
and murky and, I believe, quite deliberately confusing. It appears now that the
onus for meeting State requirements for vehicle damage or public liability is
on the driver of any vehicle, and the rental company’s only obligation is to
make it available, which they do……for a price. From what I have read, it has
become a major money earner for them and staff are encouraged to sell as much
as they can, by any means. However, there seemed to be a number of ways to avoid
being stung by this, so I looked into them all.
Number1: You may be
covered by your own auto insurance. This is probably so for a US policy
holder, and I am covered here in NZ also. Unfortunately, I am not covered in
the USA.
So there goes that idea.
Number 2: Your credit card
company may cover you. I have both MasterCard and American Express and both
were cited in the research as providing rental cover if you use them to
purchase the service. I rang MasterCard. “Nope – not with a NZ card”. I went
the Amex website and Lo and behold. Yes….you decline the Rental insurances as
you are covered by your Gold Card. (you can also buy it for $25 per hire if you
only have a Green one). But hang on,
what’s this little superscript 2 at the end? Aha....... 2 in the
fine print = “only available to residents of the USA,
US Virgin Islands, and Puerto Rico”. So there
went no.2
Number 3: Get a Non owners
Auto Insurance Policy. By paying an annual premium, you can get cover on any
car you drive for about what you will pay for 10 days rental car insurance
(allegedly). Supposedly, there are plenty of Insurance companies offer this and
I emailed 3 without a response. Finally I rang an agent for State Farm
Insurance picked at random from their website for Wisconsin. (Our telecom company is offering
a rate to ring the USA
that costs no more than $4.50 for up to 2 hours chat, so sometimes it’s worth
ringing to sort these things out). After an interesting talk, he went away to
check and here is his response:
I spoke with Underwriting to get a gauge on what
we’ll need to get you insured during your trip.
Here’s the details.
- You must have a US Driver’s
License. There is a Dept of Motor Vehicles in Kenosha. It should be fairly easy
for you to apply and get one. Here is there website http://www.dot.state.wi.us/drivers/vehicles/index.htm
- You must have a US
address. Setting up a PO Box for mail at the Kenosha Post Office is simple. The
Post Office is right down the road from the Marina. Here is there
website http://www.yellowpages.com/kenosha-wi/united-states-postal-service
- Once you have those, I can work
with Underwriting to quote the Non-Owned Car Insurance policy.
I wish
it were simpler than that for you given all the other items you have to deal
with before your trip. If you have any other questions or needs I can
help you with, feel free to give me a shout, I’ll be glad to help!
Since he also told me he thought it would be around
$100 a month, I decided that it was all too hard, so there went the third and
last option.
Which brought me back to the Rental Car Companies
“insurance”. I began the exercise of comparing the various companies available
at each location and dug out each company’s charges for collision and liability
cover, and believe me some are well buried! In many cases the cover exceeded
the rental charge before taxes and other charges and the totals varied
dramatically. For example, a one day hire in Los Angeles varied between $56 and
$108, but in several cases the insurance cover did not show on the on-line quote and was to be “arranged at pick-up”.(when you’re tired and stressed and just
want to get out of there – so you’ll sign for anything!). However one rental
company stood out from the rest as under “options” the “insurance” cover was
pre-ticked and at the end of the quote the word “included” was alongside each
of the optional items along with the statement that “this rate is guaranteed”.
In the case of the rental for Kenosha
their rate for 3 weeks and 3 days was $260 less than its nearest rival and $600
less than the dearest.
That Company is Hertz and accordingly I have made the
bookings with them. Being the cynic I am, I have examined and re-examined the
quotes to see where they are trying to rort me, but I cannot find anything. I
have the quotes in writing and I am certainly prepared to argue profusely at
the counter if there is any attempt to add further charges (or lessen cover). I
am hoping that this is not the case as I am advising all of my fellow travellers
to avail themselves of Hertz’s services as they appear to be the most “honest”
of the rental car companies I have found to date – I hope I am not disappointed.
I guess time will tell and I will let you know.
42DTG
PS. You can also rent a GPS from rental car companies
for around $12 -13/day. For 10 days worth of rental, you can buy one at
Walmart.